Rosemary English (referred to in these booking conditions as ‘me’ or ‘I’) accepts your (’you’ or ‘the Client’) booking under the following terms and conditions, and by making a booking you agree to be bound by them.
A booking confirmation will be sent to you. Please check the details for accuracy, and contact me if there are any discrepancies. I will endeavour to provide a tour itinerary as required by you and make every effort to adhere to it as agreed, but if circumstances require alteration I will undertake to inform you as soon as possible. Any changes to the agreed itinerary may incur an additional fee.
Payment can be made by cash, cheque or bank transfer prior to the tour.
Cancellations must be made in writing or by e-mail by the person who made the original booking or their representative.
Cancellation charges are as follows:
Cancellation notified more than 21 days prior to date of booking – 0%
Cancellation notified between 20 – 8 days prior to date of booking – 50%
Cancellation notified within 7 days of date of booking – 100%
If due to circumstances beyond my control I am unable to honour the booking, I will make every effort to find a replacement Blue Badge Guide. If this is not acceptable, I will refund 100% of the cost of the booking immediately.
I recommend that you take out full insurance as I accept no responsibility for any medical expenses, baggage or personal items and in all circumstances these shall be at the owner’s risk.
As a member of the Guild of Registered Tourist Guides I have Public Liability Insurance
I will not pass your information to any third party.
This website was designed and built by James Lewis. All images on this website - both desktop and phone versions - were taken by (except where stated) and are subject to the copyright © of James Lewis 2013. James Lewis acknowledges that the photograph of Salisbury Cathedral, on the 'South West Tours' and 'Locations' pages is not his own work and attributes the ownership of this photograph to Ashley Pomeroy and is used under the Creative Commons Attribution 3.0 License.